Builder

The Cylinder Guy Ltd

4.8· 444 reviews · 1 independent public source
Trust score
77out of 100
Rating4.8★
Review volume444
Evidence breadth1 independent public source
Profile statusListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.8out of 5
444 reviews in public evidence20 reviews in the last 12 monthsReviewed on public review sources since 2021Most recent review
NoCowboys80 reviews · 4.8 avg

Highlights

"I contacted a couple of recommended plumbers to remove a 30yo cylinder before it died and to sort out the rats nest of piping associated with the old cylinder. After waiting weeks to hear back from the recommended plumbers, I contacted The Cylinder Guy and had a response with a couple of hours. Nathan visited the site and discussed my needs and desired outcomes, and we scheduled a date for fitting. The erection of scaffolding meant we had to move the date but this was no problem and they were"

PaulNoCowboys5.0 rating

"Nathan did a fantastic job very clean. I would recommende his Company to anyone."

DorisNoCowboys5.0 rating

"Prompt, thorough and friendly service. Excellent communications throughout, and installed without a hitch."

TonyNoCowboys5.0 rating

Detailed reviews

Showing the 20 reviews we hold full text for. The 444 headline total is the review volume reported for The Cylinder Guy Ltd across public review sources.

Paul5.0 / 5 ·

I contacted a couple of recommended plumbers to remove a 30yo cylinder before it died and to sort out the rats nest of piping associated with the old cylinder. After waiting weeks to hear back from the recommended plumbers, I contacted The Cylinder Guy and had a response with a couple of hours. Nathan visited the site and discussed my needs and desired outcomes, and we scheduled a date for fitting. The erection of scaffolding meant we had to move the date but this was no problem and they were

NoCowboys
Doris5.0 / 5 ·

Nathan did a fantastic job very clean. I would recommende his Company to anyone.

NoCowboys
Tony5.0 / 5 ·

Prompt, thorough and friendly service. Excellent communications throughout, and installed without a hitch.

NoCowboys
James5.0 / 5 ·

Job included installation of new cylinder in a different location. Initial site visit, post contact initiation, was carried out promptly. Job carried out the following Monday. Electrician advised upper limit on timeframe post-completion for water to be heated, had hot water available within that.

NoCowboys
Karen4.8 / 5 ·

Phil and Dean who I dealt with , were friendly and professional. They gave me good advice about what size and type of hot water cylinder I would need for my tiny home . They gave me quotes and details of exactly what cylinder I would have installed. They did the job quickly and to a good standard .

NoCowboys
David5.0 / 5 ·

Dealt with Dan from 'The Cylinder Guy'. Friendly, great communication and a top quotation. The job was completed by John Gutry of 'Gas & Plumbing Specialists' of Tauranga. On time, reliable & a great job done. Everything worked first time with no surprises. Very happy with the service and the job done. Recommended to deal with. David K Tauranga

NoCowboys
Julia5.0 / 5 ·

From start to finish, my entire engagement with this firm was professional, warm, courteous and timely. Very responsive, promptly addressing my questions and concerns, giving me honest answers, and over-delivering in terms of timeliness. I unreservedly recommend them.

NoCowboys
Graeme4.9 / 5 ·

The job was completed in a timely and professional manner. Did a very tidy job. Cleaned up leaving no mess. Would recommend anytime.

NoCowboys
Mark5.0 / 5 ·

Our 23 year old external gas cylinder sprang a leak Friday morning so the panic was on to get hot water back for the weekend, difficult to sort as I was at work. I contacted The Cylinder Guy and spoke with Marina who within 2 hours had supplied me with quote to install a new electric cylinder (including removal of the old one), had organised the delivery of the hardware before midday, and had an installer booked to arrive at 1:30pm the same day! She advised that it was unlikely she could secure

NoCowboys
Brent5.0 / 5 ·

Replaced by old gas hot water with electric hot water heater. Provided quick through and accurate initial quotes on options and some good advice on which would work best. One short visit to check the installation site. Installation was then done quickly, on time and to quote. Tidy job. Easy to deal with and knowledgeable about hot water options.

NoCowboys
Lindy5.0 / 5 ·

Excellent service. Great communication throughout. Great pressure. Highly recommend this friendly company :)

NoCowboys
Al5.0 / 5 ·

Great, trusted brand and Craig and his team lived up to their reputation for quality service. Quick response to our quote request, actively sought out the best deal for us and juggled other commitments to accomodate our job. Fast, efficient and cost competitive. Why wouldn’t you use them?

NoCowboys
RICHARD5.0 / 5 ·

Brilliant service

NoCowboys
RON5.0 / 5 ·

Great experience, job was tougher than expected but no problem to Hayden he just got on and got it done

NoCowboys
Mike4.9 / 5 ·

Good communication and good follow-up. Installers came on the day as promised and installed the new hot water cylinder with no surprises. All went very smoothly with professional service.

NoCowboys
Simon5.0 / 5 ·

Excellent communication and professionalism from the outset which carried through to the work carried out. Would highly recommend.

NoCowboys
Kerry5.0 / 5 ·

Process went quickly and smoothly. Competitive price. Good communication. Professional installers. Very happy.

NoCowboys
Meryn5.0 / 5 ·

The whole process was very efficient. i was on a brief visit from hospital when I noticed I had no hot water. I emailed The Cylinder Guy with some photos of my place and arranged access and the next day when I was back in hospital Dan contacted me and got back to me to say I needed a replacement. This was all done 3 days later when I was back home. Top service.

NoCowboys
John4.9 / 5 ·

Great service, quick and efficient. Discover the failing water cylinder on Wednesday and had the replacement unit installed and working on Friday. Very Happy with service and product.

NoCowboys
David4.8 / 5 ·

Nathan installed my new Rinnai Infinity Gas, outside hot water system, on behalf of The Cylinder Guy, Auckland. He also organised the Electrician and they both did a great job of it. It was a wet, muddy, horrible day, and he just got on with the job. He communicated very well, informed me about what he would be doing and did it well, obviously taking pride in his workmanship. The tidiest plumbing work I’ve seen in years. The whole “The Cylinder Guy” experience went smoothly, quote was

NoCowboys
Sources

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1 named public source
Independent checks

About this business

Recently reviewed20 reviews in the last year.
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What to check before you hire

Worth checking yourself
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself

Restricted building work in New Zealand must be carried out or supervised by a Licensed Building Practitioner. Confirm they hold a current LBP licence - and check their licence class and any disciplinary history - on the LBP public register before you hire.

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Good to know

Common questions about The Cylinder Guy Ltd

What do customers say about The Cylinder Guy Ltd?

The Cylinder Guy Ltd has 444 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know The Cylinder Guy Ltd's reviews are genuine?

The Cylinder Guy Ltd's 444 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has The Cylinder Guy Ltd had recent public reviews?

The Cylinder Guy Ltd has 20 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

How long has The Cylinder Guy Ltd been trading?

The Cylinder Guy Ltd has been reviewed on public sources since 2021.