Heron Plumbing Ltd

Nothing but praise for this company. It was a referral from another plumbing group who was very busy at that time. I have used Heron plumbing in the past so i knew they were as good as some of the other groups i have used. Adam from Heron called first to let me know he was on his way. Arrived as promised & fixed the leak that was causing the main issue. To be honest, he was very thorough making sure what he had replaced & what he explained what he had fixed was secure & presented no

Talked to Bianca?? in the office who was polite and helpful booked in our job but recommended us to contact my power company as I had not hot water - apparently the power can turn the power off to our hot water cyclindar (ripple control??) to save on a call our fee - she was right that was the problem. A mth later my daughter broke our toilet seat and I called heron plumbing again darren came round and fixed it - as they have a minimum call out of 1hr he then asked if there was anything else

We have recently moved to a block of units in Parnell and when we noticed a leak from the air conditioning unit Heron Plumbing were recommended by a member of the residents' committee as having worked on the roof of the building previously. Heron told me I would have to ensure it was a dry day before their plumber arrived as if it was wet when he got to us, he would not be able to go onto the roof but I would still be charged the call out fee of $115. I thought this was a bit steep but

Heron Plumbing were easy to contact and actually completed the job (gas water heater service and cap-off of old gas heater) before they initially thought they could get someone round. The person on site was professional and friendly and I would use him again without hesitation. On this aspect, their service was excellent. However, I was invoiced for substantially more than I estimated (2.25 hrs, being standard 1 hr callout, plus 1.25 hrs). I didn\'t have an exact idea of the time it had taken

Around 15 minutes to check out my hot water cylinder and</p><p>tell me the problem was probably electrical and the charge </p><p>for 1.25 hours. I realise from the account that there is a</p><p>minimum service charge, but for a senior citizen, it is a bit</p><p>steep.

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Harley come and did the job. He rung before turning up to let me know he was on his way. He was professional and friendly. Did a great job and cleaned up after himself. I would highly recommend this company.