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Public evidence profile · Checked May 2026
Direct Gas & Plumbing Ltd
GasfitterLower Hutt★★★★★5.0· 219 reviews · 3 independent public sources
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How quickly they respond
Customers mention: Came the same day
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Credentials & registries
Plumbers Gasfitters and Drainlayers Board public register
Came the same day: "I contacted Jason who responded straight away and was at our house first thing in the morning." (NoCowboys, 21 Jan 2026)
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 80 customer reviews on NoCowboys.
Customers who keep coming back: “We have used the same plumber since we moved into our home because your service has been excellent from day 1.” · NoCowboys, 25 Aug 2022
Customers mention transparent pricing: “Quote was very competitive and there were no surprises when we received the bill.” · NoCowboys, 6 Mar 2023
Respectful and tidy in your home: “Great communication, very tidy job and ensured they cleaned up any mess before they left.” · NoCowboys, 25 May 2022
Reviewers confirm: Final price matched the quote. “Quote was very competitive and there were no surprises when we received the bill.” · NoCowboys, 6 Mar 2023
Clear communicationQuoted from 3 reviews
“open communication style that is engaging and he works with you to find the best solution that suits you.” · NoCowboys, 26 Feb 2026
“Jason's communication skills were great.” · NoCowboys, 9 Dec 2025
“Jason communicated superbly throughout the process and did exactly what he said he would do every step of the way.” · NoCowboys, 3 Dec 2024
Quality of the workQuoted from 3 reviews
“Quick turnaround, and quality work. Solved an annoying bathroom issue pronto.” · NoCowboys, 7 Nov 2023
“Did the job I wanted promptly and to a very high standard.” · NoCowboys, 3 Aug 2023
“Quick, reliable, efficiency, good communication, high standard, professional, competitive price.” · NoCowboys, 2 May 2022
Reliable and punctualQuoted from 2 reviews
“They showed up consistently, worked efficiently, and achieved a lot in a short time.” · NoCowboys, 6 Feb 2024
“They are reliable, do good work and I never had any isssues with their invoices.” · NoCowboys, 31 Jul 2022
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Plumbers Gasfitters and Drainlayers Board public registerListed, current status not shown
Direct Gas & Plumbing Ltd is linked to a Companies Office entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameDirect Gas & Plumbing Ltd
Company number1644451
IncorporatedNot listed
Official check
Why this helps you judge trust: this tradesperson is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered tradesperson doesn't offer.
Source-listed gallery
Photos listed on NoCowboys
4 photos
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
219 reviews in public evidence5 reviews in the last 12 monthsReviewed on public review sources since 2021Most recent review
Customers often mention
Fast & efficientMentioned in 30% of reviews we've read
Where these reviews are published
NoCowboys219 reviews · 5.0 avg
Highlights
“Jason is efficient, very skilled at assessing the work to be done, fast at completing the work to a very high standard, open communication style that is engaging and he works with you to find the best solution that suits you.”
“We had a leak from old Dux quest plumbing (which we managed to divert/turn off the water as it was the long weekend we decided it could wait until Tuesday). I contacted Jason who responded straight away and was at our house first thing in the morning. We are now going to replace all the old Dux quest and are happy with his quote. Amazing service and we have used Jason before - highly recommend.”
“Jason was fantastic. Efficient, friendly and professional, and made time to do some extra work which I really appreciated.”
Detailed reviews
These are the individual reviews we hold for Direct Gas & Plumbing Ltd, including the highlights above. The 219 headline total is the review volume reported across public review sources.
George5.0 / 5 ·
We recently had a gas leak and contacted Jason for help. We truly appreciated that he was able to find a gap between his other jobs to respond to our urgent situation so quickly. He arrived promptly, handled the repair professionally, and took the time to explain the extent of the leak and its likely cause in a clear and reassuring manner. Excellent service from start to finish. 5 stars, we’ll definitely be using his services again!
Andrew5.0 / 5 ·
Jason and the team were amazing to deal with!!! We discovered that our old gas hot water cylinder had burst and Jason and the team had the old cylinder completely disconnected and a new infinity hot water system installed to have us back up and going by the end of the same day!!! Can't recommend these guys enough, they even discovered a corroded gas pipe that was leaking gas under the house and fixed it easy as easy!!! The only issue on the day was from me, making a sub-par cup of tea for
Alida5.0 / 5 ·
I recently had my ensuite and main bathroom renovated. Jason coordinated everything and made the process incredibly easy. He always kept me up to date and provided helpful advise. BJ did the installation and was very quick and efficient. I highly recommend these guys for the quality of their work and how easy they made everything.
Melody4.8 / 5 ·
Always really happy with Jason's work. He's thoughtful and pragmatic and finds ways to bring the cost down if he can. Fully recommend.
Tim5.0 / 5 ·
Jason is brilliant. He and his team changed our water heating from gas to electricity. Jason communicated superbly throughout the process and did exactly what he said he would do every step of the way. He also provided additional guidance on some related matters, which he didn't need to do. The work he and BJ did was excellent and they kept our place tidy while they were working. I highly recommend Jason and we will absolutely, positively use him again for our plumbing needs.
Read the other 10 detailed reviews on this pageShow fewer reviews
A J5.0 / 5 ·
Jason was prompt to communicate and respond to questions. He was great to work with on renovating our bathroom. We love our new bathroom, thank you so much for that Jason. We have a big project coming up with an extension and garage which we are wanting to use Jason's expertise on. We're looking forward to working with him again.
Eddie5.0 / 5 ·
I recently had my hot water cylinder installed by Jason and BJ, and the service truly exceeded all my expectations! They did a fantastic job, super professional and efficient. Direct Gas & Plumbing is my go-to for any plumbing work, big or small, because I know I can count on them to get things done right. If you’re looking for a reliable plumbing team, I highly recommend Direct Gas & Plumbing. They always deliver top-notch service, quality work, and peace of mind!
Clayton5.0 / 5 ·
Contacted via email to remove toilet and to relocate some services. quoted the following day, we accepted the quote the next day And on day 4 … job completed amazing service great job done and handy advice thanks Jason and team!
Jamie5.0 / 5 ·
I was provided Jasons' mobile number directly from Rinnai as the 'go to' guy to have my new gas fireplace installed. From the get go, Jason was super friendly, knowledgeable and best of all, dependable. Jason sourced everything i needed, worked with my other trades people, fast tracked the job where he was able to and everything ran perfectly, Today I arrived home to see the job completely finished without a hitch. I HIGHLY recommend Jason and the team at Direct Gas and Plumbing
Penny5.0 / 5 ·
Awesome! Jason was able to fix my kitchen tap the same day as I rang him.
Tina5.0 / 5 ·
Very happy with the communication and service. After discussing the gas issue we had, Jason provided advice on what to we needed to do before having him come out. Once that was done he was quick to come out and fix the problem. Excellent and highly recommended.
Jo5.0 / 5 ·
Jason was fantastic from start to finish. Incredibly prompt in responding to my message and was able to visit the same day. Very professional with his assessment and recommendation. Managed to complete the work within a couple of days. Very impressed with all he has done - definitely a miracle worker! I wouldn't hesitate to use his services again and highly recommend him and his team.
David5.0 / 5 ·
Exceptional service from start to finish! Jason and his team were incredibly prompt, professional, and thorough. They communicated every step of the process clearly and provided a very reasonable and detailed quote. The installation was completed quickly and to a very high standard, with the team showing great respect for our property. It’s great to find such reliable tradespeople, and I wouldn’t hesitate to recommend Direct Gas and Plumbing to anyone needing top-notch service.
wayne4.9 / 5 ·
Very prompted communication and efficiency. Send the request in their website around 8:00 am to explain the urgency and got a call back at 8:30 am immediately from Jason. Take a whole working day to replace the hot water system and all done in dusted. Highly recommended.
James5.0 / 5 ·
Fantastic experience from first contact through to completion of the installation. Jason talked me through the options and made an excellent-value quote. He even took care of lining-up an electrician for our hot water cylinder install's wiring. The job itself went very well and Jason's team were respectful of the property and very friendly. Highly recommended!
Local context
Rated 5.0, in line with the local average for gasfitters in Lower Hutt
Across 5 gasfitters in Lower Hutt, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
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Sources
Where this information comes from
4 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
How long they've really been tradingOperating since at least 2021 (5 years), according to an independent source, not just their own word.
Website online since2005First public review2021
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
In New Zealand, most plumbing and drainlaying work, and all gasfitting, is restricted to licensed tradespeople. Check the person doing the work holds a current licence on the Plumbers, Gasfitters and Drainlayers Board public register before you hire.
In New Zealand, restricted building work must be carried out or supervised by a Licensed Building Practitioner, and all electrical, plumbing, gasfitting and drainlaying by a licensed tradesperson (EWRB for electricians, PGDB for plumbers and gasfitters). Check the public register before you hire.
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For residential building work of $30,000 or more you are legally entitled to a written contract and a disclosure statement setting out the tradesperson's skills, licences and insurance. Ask for both before work starts.
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Confirm they cover your area and can actually come out in your timeframe before anything else.
Want an extra legitimacy check? Run the Cowboy Checker on Direct Gas & Plumbing Ltd before you contact them.
Is Direct Gas & Plumbing Ltd a legitimate business?
Direct Gas & Plumbing Ltd has 219 independent public reviews, rated 5 out of 5. It is a registered business on Companies Office, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Direct Gas & Plumbing Ltd?
Direct Gas & Plumbing Ltd has 219 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Direct Gas & Plumbing Ltd's reviews are genuine?
Direct Gas & Plumbing Ltd's 219 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Direct Gas & Plumbing Ltd had recent public reviews?
Direct Gas & Plumbing Ltd has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Direct Gas & Plumbing Ltd qualified and accredited?
We hold 1 independently sourced credential for Direct Gas & Plumbing Ltd, including Plumbers Gasfitters and Drainlayers Board public register. Each is attributed to the body that issued it in the credentials section. For example, Plumbers Gasfitters and Drainlayers Board public register is the Plumbers, Gasfitters and Drainlayers Board: by law you must be registered with it to do plumbing, gasfitting or drainlaying in New Zealand.
Is Direct Gas & Plumbing Ltd a registered business?
Direct Gas & Plumbing Ltd is a registered business on Companies Office (company number 1644451), listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Does Direct Gas & Plumbing Ltd guarantee their work?
They state on their own website that 100% approval rating. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured