“Watkins Plumbing Services delivered exceptional service, and their plumber’s experience was evident throughout the jobs carried out. We would gladly use their services again and would recommend them to others.”
Public evidence profile
Watkins Plumbing Services Ltd
Trust Score
48out of 100
- Rated 4.3 from 15 reviews
- Reviewed 5 months ago
How this score is worked out
Rating4.3 / 5
Review volumeLow · 15
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say22.8 of 62.5
Independent checks12.5 of 25
Track record12.5 of 12.5
See the independent checks
- Licences and credentials0 of 12.5
- Ways to reach them12.5 of 12.5
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.3out of 5
5 stars10
4 stars1
3 stars3
2 stars0
1 star1
Where these reviews are published
- NoCowboys15 reviews · 4.3 avg
Highlights
“100% the best. Their services was prompt, effecient, on-time and to a very high standard. They even reinstated the carport cobbles with sand base and fill. recomend them very highly.”
“Waktins is a great company. I've been using them for years. They know their stuff and are always friendly and efficient. I'd certainly recommend them.”
Detailed reviews
I agree that with previous commenters that the pricing is unreasonable. I was charged $138.01 on 26/10/17 to replace a washer on a hose tap. Incredibly unpleasant customer service to boot, including being threatened and sworn at (no joke). AVOID!!!
I have used Watkins in the past and just had a job completed on Wednesday to replace my hot water cylinder. However one of their plumbers (Brendon) I would never use again. He arrived half an hour late on Wednesday (with the other plumber) even although it was the first job of the day. He was very unprofessional and disrespectful. He was rude, abusive, threatened to walk off the job (three times) today, called me a scammer, told me to stop giving him sh*t, told the other plumber three times
We have used Watkins Plumbing a few times now and they have accommodated us with our requests. They are helpful over the phone and assist to make things easier for us. We would highly recommend them to our friends/family because of this quality and assistance to accommodate our family. Thanks again Sidney
We have continued to use Watkins because its hard to find tradespeople that are reliable and do a good job and turn up when they say they are going to. Right from the start they have been excellent and we have no hesitation in referring Watkins to family and friends. Its great to have people that are dedicated to the job at hand and know what their doing and are just true professionals. Thanks Watkins you are simply the best.
We are doing a major renovation of our home. Wakkins are completeing the plumbing, drainlaying and gas fitting. The whole team has been great to deal with and very responsive to our requests, large and small. We will recommend them to others and will use them in the future.
Read the other 5 detailed reviews on this pageShow fewer reviews
All the people at watkins provide an excellent service. The plumbers Craig and now Tim turn up on time, do an excellent job.Accounts are fantastic to deal with. I recommend Watkins to everyone. cheers linda
Watkins Plumbing were a little late, however I was phoned to say that they were just completing a job not far away and would be arriving shortly. He arrived and completed the job. I expected the bill to be about $150 as I was told it would be about $60 for valve. The $198 bill arrived including $30 admin/vehicle charge! Definitely a shock. Would not use them again and will look around more in the future. Completely regret just using the first plumber's ad that stood out in the local
I needed a registered plumber to give a verbal diagnosis on my property, as I was selling to a potential buyer. Watkins advised their minimum charge is 1 hour = $118. Although we only needed a plumber for less then 30 minutes. We agreed. Then I got the bill for 1.5 hours, because they charged traffic time too. That was not communicated on numerous phone conversations. Therefore I called again. Brett gladly repriced to 1 hour. I personally feel we should not be constantly fighting for
Further to my earlier post, I wish to advise that finally a site meeting has occured and a satisfactory response to damage and sloppy work agreed on. Weather needs to improve so that someone can stand on the roof to fix it all. I thank Brett Loveday for his concern and response.
They were recommended to me by someone. The are very prompt and friendly. I was always treated with respect and they explained what they were doing when I had questions. I would recomment them to anyone.
From customer reviews
What customers consistently say
Recurring themes from 15 customer reviews on NoCowboys.
Customers who keep coming back: “We have used them several times.” · NoCowboys, 20 Sept 2013
“Their services was prompt, effecient, on-time and to a very high standard.” · NoCowboys, 26 Feb 2017
“They turn up when they say they will, their plumbers are courteous and do a fantastic job.” · NoCowboys, 20 Sept 2013
“We have continued to use Watkins because its hard to find tradespeople that are reliable and do a good job and turn up when they say they are going to.” · NoCowboys, 30 Nov 2012
“Watkins Plumbing Services delivered exceptional service, and their plumber’s experience was evident throughout the jobs carried out.” · NoCowboys, 22 Mar 2026
“Their services was prompt, effecient, on-time and to a very high standard.” · NoCowboys, 26 Feb 2017
“their plumbers are courteous and do a fantastic job.” · NoCowboys, 20 Sept 2013
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
How long they've really been tradingThey state they've been established since 1972, but the earliest independent source we can find is 2008. Worth asking them about the gap.
They say, established1972First public review2008
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
In New Zealand, most plumbing and drainlaying work, and all gasfitting, is restricted to licensed tradespeople. Check the person doing the work holds a current licence on the Plumbers, Gasfitters and Drainlayers Board public register before you hire.
Check the PGDB registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Watkins Plumbing Services Ltd before you contact them.
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Common questions about Watkins Plumbing Services Ltd
Is Watkins Plumbing Services Ltd a legitimate business?
Watkins Plumbing Services Ltd has 15 independent public reviews, rated 4.3 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Watkins Plumbing Services Ltd?
Watkins Plumbing Services Ltd has 15 public reviews, averaging 4.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Watkins Plumbing Services Ltd's reviews are genuine?
Watkins Plumbing Services Ltd's 15 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What areas does Watkins Plumbing Services Ltd cover?
They state on their own website that they cover West Auckland, Central Auckland. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Watkins Plumbing Services Ltd been trading?
Watkins Plumbing Services Ltd has been reviewed on public sources since 2008.
