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Public evidence profile · Checked July 2026
No Trust Score yet
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Recurring themes from 51 customer reviews on NoCowboys.
Customers who keep coming back: “We have been using Topline Trade Services for many years for our plumbing and gas repair needs” · NoCowboys, 21 Jun 2023
“They are always they are always polite, professional and reliable.” · NoCowboys, 9 Dec 2025
“Fantastic fast service. These guys are so reliable.” · NoCowboys, 11 Aug 2024
“Topline is the best company I have dealt with for a long time.” · NoCowboys, 13 Oct 2020
“Just wanted to pass on my thanks and appreciation for your great customer service at the email end, both times, with Nish who was easy to deal with” · NoCowboys, 25 Apr 2024
“We had some boiler unit issues at the office so from the moment we contacted Topline, we were impressed with the level of communication, attitude and just a great service in general.” · NoCowboys, 18 Dec 2023
“Outstanding service! Great office staff, superb store man and an excellent tradesman(Tony) on site.Kept in the loop with amazing communication throughout the job.” · NoCowboys, 22 May 2020
“We were so impressed with the speedy service, his friendly manner and his can-do attitude.” · NoCowboys, 16 Dec 2023
“I found topline to be awesome. They responded quickly, prices seemed fair and well there is no more leak” · NoCowboys, 6 Aug 2021
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Topline has helped us with a range of plumbing jobs, from water leaks, to tapware replacement and new installs. They are always they are always polite, professional and reliable. Would recommend to those who value quality.”
“Very happy with service that I have had with Topline over the past couple of years .. and will continue using their Services .. would have / recommended them to family & friends !”
“Thank you Topline for the top quality job on our bathroom upgrade, replacing our bathroom vanities and tapware in two bathrooms. The team were friendly, professional and the workmanship was first rate. We felt very comfortable with your tradespeople in our house. Your team were considerate and respectful and offered us helpful advice on other plumbing questions we had while they were there. Highly recommend.”
These are the individual reviews we hold for Topline Trade Services Ltd, including the highlights above. The 52 headline total is the review volume reported across public review sources.
Very impressed with the level of service and customer focus of both Nish and Paul. Our HWC broke on Sunday. Phoned the company and left a message. Nish texted me soon afterwards saying Paul would be here the next day (Monday) to assess the HWC. He arrived as expected. Very nice man who explained the problem and outlined the solution. He called the office straight away and organised for the HWC to be replaced first thing Tuesday morning. Paul arrived early and got the job done. A great
I had issues with my hot water and contacted Topline (was referred by Rheem). I ended up needing two call outs to fix the issue. Just wanted to pass on my thanks and appreciation for your great customer service at the email end, both times, with Nish who was easy to deal with, helpful and organized to get someone out promptly (within 24hrs of contact). And to Derek at the face to face end for his friendly manner and explaining the issue. Thank you so much. If I have any other plumbing
Hello. I have been plagued by the equivalent of Niagra Falls coming down my downpipe. For months. Derek from Topline turned up this morning and it was fixed within an hour and a half. he took time and care to work out where the problem was and executed the task excellently.Thank you.
We had some boiler unit issues at the office so from the moment we contacted Topline, we were impressed with the level of communication, attitude and just a great service in general. Sammy ,who fixed our boiler, has an incredible personality, the job was done fast and we are happy the results. Highly recommend Topline. Thank you guys!
I rang Topline Plumbing in a panic as I could hear a water leak but couldn't work out where it was. They calmly took the details and said they'd try to get someone to us later in the day. Lo and behold, less than an hour later, I had a call from a lovely plumber who asked if it was convenient to come now. He arrived and fixed the problem in a very short time. We were so impressed with the speedy service, his friendly manner and his can-do attitude. Topline came through for us again - as they
Thank you for the recent work repairing our gas flue which I thought unrepairable. We are very happy with the outcome. Paul did an excellent job - the workmanship is of high quality and a very nice finish. The communication with your team was also professional, informing us regularly on progress on ordering materials to estimated time for when the work would take place. Overall, great service and would highly recommend
An apalling experience! A simple plumbing job replacement of toulet cistern part. Plumber came promptly which was great - said needed to source part - fair enough. 3 weeks no contact. Called them and response - no part available... can not give you alternative... wont provide part number or supplier detail so i can follow up. Stated dont know part nunber which seems odd given also stated no part available! Now left with dismantled toilet cistern... and refusal to provide manager contact to
Paul was the technician from Topline who checked and serviced our gas fire for use over winter. The booking was easy, the work completed was swift, tidy and to an excellent standard. I will definitely use Topline again.
We got a fireplace ignition issue this year, it was obsolete model we couldn’t get any support from the manufacturer. It’s lucky that we got Topline technicians coming to investigate the issue, find out the root cause (control module issue) and help us search the part supply then finally fix it. We were extremely happy with the services Topline provided.The fire is now burning better than before. Well done!
We engaged Topline Plumbing to replace all our legacy underground water supplies of a 8,000 sq/metre building with a state-of-the-art overhead Copper supply ring system. The results were perfect and without disruption to our business operation. All final connections to factory , office and amenities were successful and the underfloor system successfully isolated. The tradesmen were efficient, polite, and left our site tidy.
We had a leaking mixer tap. We have been using Topline Trade Services for many years for our plumbing and gas repair needs and they continue to provide excellent and friendly service, including for this repair of our tap. The service provided was efficient, informative, and competent. I highly recommend Topline Trade Services.
It was our first time having a pleasant experience with a plumber after living in NZ for over 30 years. When I called, Nish was warm and understanding over the phone. Samy was capable, efficient, and wasted no time in completing his job. We have already started telling our friends that we know of a good plumbing company.
We couldn’t be happier with the service we received from Topline. When I rang I was extremely frustrated because the plumber we’d been using previously had visited us three times since January and we yet still had a leaking toilet and he wasn’t taking calls before Christmas. I look at the reviews on nocowboys and decided to call Topline. Nish took my call and could hear how stressed I was. He assured me Topline could get the job done and amazingly he was able to send someone around within
Shane adjusted the temperature on our Rheem hot water cylinder, and gave me some helpful tips on future power saving.
I found topline to be awesome. They responded quickly, prices seemed fair and well there is no more leak and I have hot water again. Cheers
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked July 2026
Auckland Central drainlayer source row from NoCowboys with customer-review aggregate, phone, website, drainlayer category, and Auckland City service-area evidence.
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
In New Zealand, most plumbing and drainlaying work, and all gasfitting, is restricted to licensed tradespeople. Check the person doing the work holds a current licence on the Plumbers, Gasfitters and Drainlayers Board public register before you hire.
Check the PGDB registerWant an extra legitimacy check? Run the Cowboy Checker on Topline Trade Services Ltd before you contact them.
Run Cowboy Checker →Topline Trade Services Ltd has 52 independent public reviews, rated 4.5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Topline Trade Services Ltd has 52 public reviews, averaging 4.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Topline Trade Services Ltd's 52 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
They state on their own website that they cover Auckland. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
