Tools · Emergency: who to call

Who to call first

The official emergency routes for this country, every number read from the official page it belongs to, verified 2026-07-17. Nothing here is behind a click, and the tradesperson comes after everyone is safe.

You can smell gas

0800 734 567

Call the gas network's emergency line: Firstgas takes smell of gas and damaged pipe calls on 0800 734 567, and residential gas faults on 0800 802 332. Call 111 if there is a major incident with risk to life or property.

  • Near a damaged transmission pipe, evacuate at least 100 metres upwind and do not use anything that may spark, including a mobile phone or vehicle.
  • Call the fire service on 111 if you have any safety concerns.

Firstgas: in an emergency

After the emergency: the repair

Once everyone is safe and the official service has the emergency, the repair is the next job. That is where checking a tradesperson's register, rating and record matters, and not one second before. Browse tradespeople with public evidence, check a business by name, or see where a rating really sits before anyone starts the permanent fix.

Common questions

You can smell gas: who do I call?

Call the gas network's emergency line: Firstgas takes smell of gas and damaged pipe calls on 0800 734 567, and residential gas faults on 0800 802 332. Call 111 if there is a major incident with risk to life or property. Near a damaged transmission pipe, evacuate at least 100 metres upwind and do not use anything that may spark, including a mobile phone or vehicle. Call the fire service on 111 if you have any safety concerns.

What is the emergency number here?

Call 111 for Police, Fire or Ambulance.

Every number above was read from the cited official page on the date shown. Numbers and routings can change and some are regional examples of a local routing rule, so the official page is always the final word. In immediate danger, the general emergency number comes first.