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Public evidence profile

Turtle Direct

Gabor Riesen 16 Millimes Way,<br />Yaldhurst,<br />8042
Overview

About Turtle Direct

Public evidence profile.

Public review evidence
Reviews

What customers say about Turtle Direct

1.7out of 5
32 reviews in the public recordCross-checked across 1 source
Nocowboys32 reviews · 2.4 avg

Highlights

"Very happy with how the team has handled my purchases. The driveway alarm is extremely reliable, with no false alarms as of yet! We have also now installed a solar double swing gate opener which was easy to install and works as expected. My questions were answered quickly and in detail. Cheers!"

RobertNocowboys5.0 rating

Detailed reviews

Craig0.7 / 5 · 23 Oct 2025

Great products - sometimes - on the offchance they provide the correct manuals! However they are completely lacking in support and hide away when things don't work while attempting to discredit installers. A complete lack of professionalism in their office, cannot ship to the right address, won't put claims in with courier companies ... as I say, great products (for the price), but no support at all if they don't work.</p><p>My ratings are based on multiple orders over many years - however the

Nocowboys
Rob0.0 / 5 · 25 Jun 2024

This place shouldn't be in business... 0% customer service and their products are SH!T. I arge all gate installation companies not to buy their products. After doing some research on these cowboys found out they were on the news for selling faulty product and no way of answering simple questions regarding service and return. Please DONT waste your money.

Nocowboys
jonny1.4 / 5 · 19 Jun 2024

what can i say i was banned from trade me for asking some pretty simple questions in my opinion and turns out a whole lot of other people and their opinions also, these people are muppets don't use them you can buy their products direct from the supplier quite easily and for half the price, they even stars of &quot; fair go&quot; over a remote replacement much to hard to sort out, the reality is you can buy the remotes direct as well and as many as you like. enjoy the review you cowboys.

Nocowboys
vince0.8 / 5 · 19 Jun 2024

what can i say i was banned from trade me for asking some pretty simple questions in my opinion and turns out a whole lot of other people and their opinions also, these people are muppets don't use them you can buy their products direct from the supplier quite easily and for half the price, they are even stars of &quot; fair go&quot; over a remote replacement... much to hard to sort out, the reality is you can buy the remotes direct as well and as many as you like. enjoy the review you

Nocowboys
Robert5.0 / 5 · 3 Apr 2024

Very happy with how the team has handled my purchases. The driveway alarm is extremely reliable, with no false alarms as of yet! We have also now installed a solar double swing gate opener which was easy to install and works as expected. My questions were answered quickly and in detail. Cheers!

Nocowboys
Michael3.0 / 5 · 26 Nov 2023

Complete waste of time and effort from this company who operate from behind the Internet only, meaning, should something go wrong, which it did, the only way of contact is via email. When they couldn't, or wouldn't resolve issue, they block your IP address so you can't even get to their Web page or emails. Very unprofessional and complete lack of customer care. <br />The driveway beams we ordered had a faulty battery or power issue, we moved unit and tried again (solar powered) then had major

Nocowboys
Trevor0.0 / 5 · 18 Aug 2023

The business has no address or contact except an online subimission form but if anything goes wrong or you query something they will just block you. They operate under FINE TRADE LIMITED so if you were unlucky enough to buy and have a problem better contact details and company owners can be found there.

Nocowboys
Simon3.0 / 5 · 17 Aug 2023

Do not buy from here they have no address no contact details except an online form and if you complain then they just block you and dont answer. they might be fine if nothing goes wrong but if any thing minor like a missing screw or instructions then you are on your own or they try make you buy more parts. they completely ignore consumers guarantees act. only bank transfer no name behind the company along with the one news and other articles written on this company just wait for it to appear on

Nocowboys
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10/100

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10 of 100 points10%

Strongly-evidenced threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Phone number0/10
Planning history0/10
Verified credential0/10
Active business10/10
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PassedActive business

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