Early access in New Zealand. We are still building our directory for New Zealand. The profiles here show real public evidence from named sources, but coverage is limited and our checks are not yet as complete as on our UK site. Treat this as a preview, not a full picture.
Public evidence profile · Checked May 2026
No Trust Score yet
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
What their website advertises:
What customers mention:
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Recurring themes from 80 customer reviews on NoCowboys.
Customers who keep coming back: “Dan has completed big and small jobs for me and I highly recommend him!” · NoCowboys, 10 Mar 2022
Respectful and tidy in your home: “Very professional, clean van, clean work and even checked our drain to ensure everything is covered.” · NoCowboys, 14 Mar 2023
“Communication from Lana was extremely good, prompt emails and phone calls.” · NoCowboys, 14 Mar 2025
“They had excellent communication and left the site better presented than when they arrived.” · NoCowboys, 13 Sept 2023
“As a property management company, we use The Drain Company quite a lot and we are very happy with their service. They are fast, reliable, excellent communication.” · NoCowboys, 9 Mar 2022
“Needed septic tank pumped out. They arrived within a minute of the time they said they would.” · NoCowboys, 15 May 2026
“I needed my septic tank emptied and they came out the same day to help me” · NoCowboys, 13 Sept 2024
“The Drain Company responded to us quickly and efficiently, getting Mitchell on site within the hour to unblock a drain which had a blockage under our kitchen sink.” · NoCowboys, 16 Oct 2020
“Sump pump installation, totally priffesional from start to finish.” · NoCowboys, 14 Dec 2023
“As a property management company, we use The Drain Company quite a lot and we are very happy with their service. They are fast, reliable, excellent communication.” · NoCowboys, 9 Mar 2022
“Daniel and his team were great - we'd recently bought a house to find there was a leak coming into the garage from one of the bathrooms.” · NoCowboys, 10 Dec 2020
“Turned up on time and completed the job quickly. Good price.” · NoCowboys, 15 Aug 2022
“Issac arrived when he said he would.” · NoCowboys, 10 May 2022
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Needed septic tank pumped out. They arrived within a minute of the time they said they would. Nice blokes, new exactly what they were doing and were done and dusted in a very short time.”
“The Drain Company gets 10 out of 10 for service and communication. I found them on No Cowboys, my place to go to for great recommendations and service. Communication from Lana was extremely good, prompt emails and phone calls. Denis and Belinda were fantastic, very helpful, polite and their work was exemplary. I would highly recommend this Company and will definitely use them again when the 3 year Council compliance certificate is required.”
“There are 3 words to describe this company and every one of their staff. Outstanding, AWEsome, superb. This is not just for their work, but their prompt attendance, excellent tidy work and kindness understanding from everyone in this company from the receptionist to the top. They were repairing another drainlayers work. This company can not be beaten,,,,”
These are the individual reviews we hold for The Drain Company, including the highlights above. The 223 headline total is the review volume reported across public review sources.
Awesome service, we had a pootastraphy on Saturday morning, Thanks Belinda and Matt for coming to our rescue!
Ian and his partner were very professional and efficient. They worked really well and completed the job, they were also punctual.
Very Professional Ian and Dennis. Came the same day we called out for help as our spectic Tank was full to the brim. Came with a good sense of humour and did a outstanding job. Would highly recommend The Drain Company.
I organized septic tank cleaning for my old parents. Great communication. Fast and reasonable quote. Visited on time on the day booked. Job was harder than expected and took longer. Nice quality work and very friendly easy to work with. Job done and invoiced same amount quoted. Great team. Highly recommended.
Ian arrived with his partner, cannot fault their work integrity and knowledge, they emptied 2 septic tanks for us, cannot fault there work. would highly recommend them and will continue to use them
Excellent job on a difficult terrain. Checked for compliance as well and cleaned the whole tank which was not easy. Recommended over any other Septic tank people.
What an awesome business, nothing is a problem and in fact they make it their work to fix your problems. Great bookong process, we had to move th edate due to Covid but this was easy and then they came and delivered th eservice in an incredibly professional way. Experts in what they do and just great people.
Sump pump installation, totally priffesional from start to finish. The finished product looks amazing, very tidy and fit fir purpose. Highly recommended. (Happy customer).
Did a great job. Clean and efficient
Highly recommend these guys. Not only were they super fast, they arrived when they said they would, did an awesome job and all at a very resonable price! Thank you so much am super impressed, so nice dealing with such a switched on team! Thank you
This is the most amazing company to deal with. From the receptionist, to the owner, the person who did the job, I give them 10.out of 10, They went above and beyond, were helpful, prompt, knowledgeable, arrived on time, tidy and super polite. THIS is the ONLY company we will ever use for drainage for all of the properties I look after. There is not many other companies I could say that about,but these guys are the top ! Service like this is lmost unheard of nowdays.
Ian and his mate were great - friendly, punctual, respectful and informative. Just made the whole process easy. We'll be using them, The Drain Company, for all this type of requirement going forward, knowing they can cover so many different aspects to do with drains. Very happy to recommend!
The team arrived on time and got into the job immediately. Josh & Dennis worked well together and had a good attitude. They had excellent communication and left the site better presented than when they arrived. Follow up communication from office staff was excellent also, confirmed that necessary paperwork had been forwarded to council. Would very highly recommend their work and service. They are busy.. so if you can't get through, do leave a message or txt so they can call you back to
arrived as stated introduced myself to Ian with the problem of a blocked drain he set up equipment and explained the process of firstly inserting a pressure system Hose into affected drain, to get to the blockage however re considered and attached a spinning cutting head which after a few goes got to the problem quite deep into the drain with perseverance cleared the blockage. finished off with a camera inspection ALL CLEAR !!!! this saved me $$$
Josh & Ian arrived on time, went straight to work and fixed the issue quickly with no fuss. Helped diagnose another unrelated problem and clearly very knowledgable. Great guys and brilliant service. Highly Recommended A++++
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked May 2026
In New Zealand, most plumbing and drainlaying work, and all gasfitting, is restricted to licensed tradespeople. Check the person doing the work holds a current licence on the Plumbers, Gasfitters and Drainlayers Board public register before you hire.
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Run Cowboy Checker →They state on their own website that 24/7 same-day emergency response. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
The Drain Company has 223 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
The Drain Company has 223 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
The Drain Company's 223 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
We hold 1 independently sourced credential for The Drain Company, including Plumbers Gasfitters and Drainlayers Board. Each is attributed to the body that issued it in the credentials section. For example, Plumbers Gasfitters and Drainlayers Board is the Plumbers, Gasfitters and Drainlayers Board: by law you must be registered with it to do plumbing, gasfitting or drainlaying in New Zealand.
They state on their own website that they cover Auckland. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
