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Public evidence profile

Compass Roofing Limited

RooferAuckland2.820 reviews · 1 independent public source

Newest review we found is from June 2019.

No Trust Score yet

  • Rated 2.8 from 20 reviews

Newest review June 2019

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

From customer reviews

What customers consistently say

Recurring themes from 20 customer reviews on NoCowboys.

Clear communicationQuoted from 2 reviews

I was provided with a detailed quote, great communication, and immediate service. · NoCowboys, 26 Nov 2015

Compass Roofing did our roof last month there communication was excellent · NoCowboys, 11 May 2015

Quality of the workQuoted from 2 reviews

good to see the boys working hard and doing it right the roof looks great . · NoCowboys, 19 Nov 2015

I'm very happy with my roof, the job went forward with no issues · NoCowboys, 14 Apr 2015

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

2.8out of 5
20 reviews in public evidenceReviewed on public review sources since 2014Most recent review

Based on the 13 reviews with a star rating

5 stars10
4 stars0
3 stars1
2 stars1
1 star1
Where these reviews are published
  • NoCowboys20 reviews · 2.8 avg

Highlights

Excellent service, compass roofing gave me an excellent price with a great service communications and time frames were to a T . I have just recently retired from building with some roofing experience but to old to carry that sort of work out good to see the boys working hard and doing it right the roof looks great . Thanks Colin I hope I can put more work your way.

Grant WarrenNoCowboys5.0 rating

I really cant relate to the negative comments here. I have no complaints and would definitely recommend. Work was delayed due to really wet couple weeks which I have no issue with.... workers safety must come first. We needed a new roof on one of our rentals....the guys were awesome workers with a great foreman on the job. There was one part of the guttering above the doorway that had come away at the joint so water always poured out .... today when it rained I wondered why the water wasnt

jackieNoCowboys5.0 rating

Compass Roofing did our roof last month there communication was excellent they always let us know when everything was happening or not happening as there were a few delays with the weather but all in all was fantastic the boys were friendly and polite our roof looks great I would recommend Compass Roofing to all friends and family

JulieNoCowboys5.0 rating

Detailed reviews

Simon

I wish I had seen all the bad feed back on here. My elderly mother engaged their services and is now out of pocket for over $10,000. We had to engage another company to clean up the mess and they knew of these bandits. Sam took advantage of an elderly person and scammed her. Sam and associates should be behind bars.

NoCowboys
Leah

***DO NOT RECOMMEND*** They will take your money & they wont show up to do the work! This company is in liquidation & the owners are bankrupt but are still ripping people off! Sam Spence & his wife Jessica are con artists & a waste of oxygen!

NoCowboys
Anthoy

Please do not use this company. We have been quoted between $12,000 and $33,000 to repair the illegal (works don't comply with the building code) and sub-standard works they carried out. We also had to take trespass notices out against employees. If you've already signed a contract with them start arranging for a building report ASAP... Happy to provide a building report to substantiate the above.

NoCowboys
Grant

DO NOT TRUST THESE PEOPLE!!!!! As a supplier to Compass Roofing when their truck needed 2 new tyres, then despite repeated promises to pay and 16 months latter still havent, you shouldnt trust this business particularly Jess Brechelt and Sam Spence....their word isnt worth s#!t unfortunately. If you think my comments are sour grapes....read the reviews on these guys on Nocowboys here....it sums them up. DO NOT TRUST!!!!

NoCowboys
Nathan4.5 / 5 ·

We had no issues with these guys. We had them do a full re-roof on our house. The work was held up by the terrible weather we have had in Auckland recently so the scaffolding and roofing supplies were on site for some time before they could begin but once the weather cleared the job was done and the scaffolding down in 2 days total. The guys worked quickly and the new roof looks great. We were also offered a discount due to the amount of time the scaffolding was up for. I had to chase them

NoCowboys
Read the other 10 detailed reviews on this page
Brad Worthington4.7 / 5 ·

I contracted Compass Roofing (Caspian Engineering) to remove an old asbestos roof, extend the eave and roof line 400mm from the house to give the house a better look and proper drip line, and replace the roof with new long run to match another part of the roof we had already had replaced a couple years ago. The job also required the replacement of an internal gutter with copper spouting and new copper downpipes. The downpipes needed to diverted into the storm water system and required a core

NoCowboys
Heather1.4 / 5 ·

Due to Compass Roofing threatening me with legal action I am removing an inflammatory statement in my post. I did not have a good experience with this company and can not in good conscience recommend them.

NoCowboys
Nellie1.9 / 5 ·

We had our roof replaced by Compass Roofing in August. Work was fine and we were pleased with it. However, the men threw something on our washing line and damaged it. Although the line had a bit of damage before that, it was useable and we had used it for 2-3 years with no problems. We made the mistake of paying in full for the job - $15k - before they replaced the line. We have only just received a replacement line - 4 months later, this after many emails to the company. Finally Gene was

NoCowboys
Deborah4.8 / 5 ·

I contacted Compass Roofing with an urgent roof job and they saved the day after we were let down by another roofing company. I was provided with a detailed quote, great communication, and immediate service. The guys were out on site within a couple of hours to install the roof and the Director of the company also visited and took the time to check everything was done properly so it was obvious they cared about the job. Overall they made it very easy for me and provided a personal and

NoCowboys
Aidan3.0 / 5 ·

I simply wished some of the these other ratings were posted before we hired Compass Roofing. Similar story to others. We too should have raised alarm bells when they consistently failed to clarify their scope or amend the contract, and the emails and documents were riddled with spelling errors etc. Since hiring them and agreeing to a programme the builder found it difficult to get them back on site to complete the works as per the consented plans. They didn't complete the works as per

NoCowboys
Steve4.7 / 5 ·

We engaged compass 8 weeks ago to carry out re-roof on 2 of our rentals, after looking at bad feedback we were hesitant but still went ahead as Compass came referred and recommended, the roofing project went very well and quickly despite poor weather delaying start dates, but will defiantly use this crowd again. Warren who we doubt with was very helpful in recommendations of re-pitching low pitched area of roof and very communicative. Steve and Jill

NoCowboys
David

USE THIS COMPANY AT THRE PERIL OF YOUR DOLLARS. We were supposed to have our roof and gutters replaced in April 2014 by compass. Sam the business owner came along to quote us, he seemed pleasant and at this stage answered our phone calls. The price wasn't the cheapest but we liked Sam so we went ahead with the job. When we received the quote it was practically illiterate we should have known then. The first thing compass did a day after accepting the quote and weeks before starting the job was

NoCowboys
C

I have used Compass Roofing to replace my roof and it took them 5 months to complete the work. The quality is very sub-standard and the response by the owner of the business is very poor. I do not recommend this company to anyone.

NoCowboys
JOHN

Took Compass Roofing to tribunal for bad workmanship. Not only was it bad work but they also threatened us. We had an independent builders report carried out which came back as shoddy workmanship, etc. We had to get a solicitor because of the threats we were receiving. We won the tribunal case. Compass Roofing broke the Consumers Guarantee Act 1993 and the Fair Trading Act 1996. The company was ordered to pay us approx $13,000 by the 15 October 2015. They have paid us. Our roof still leaks

NoCowboys
Natalie4.5 / 5 ·

Excellent service good to deal with definitely recommend to other people job well done compass roofing Thank you

NoCowboys
Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.

Want an extra legitimacy check? Run the Cowboy Checker on Compass Roofing Limited before you contact them.

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Good to know

Common questions about Compass Roofing Limited

Is Compass Roofing Limited a legitimate business?

Compass Roofing Limited has 20 independent public reviews, rated 2.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Compass Roofing Limited?

Compass Roofing Limited has 20 public reviews, averaging 2.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Compass Roofing Limited's reviews are genuine?

Compass Roofing Limited's 20 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

How long has Compass Roofing Limited been trading?

Compass Roofing Limited has been reviewed on public sources since 2014.