Public evidence profile
Auckland Wide Movers
About Auckland Wide Movers
Public evidence profile.
What customers say about Auckland Wide Movers
Highlights
"?? DO NOT USE THIS COMPANY. We moved house in December 2025 and used these guys to pack and move us in Auckland. They completely ruined multiple items of furniture (lounge suites, dining tables, spa exterior and art work). The movers were not big enough to<br />Move furniture safely, they had inadequate protection in their truck and were reckless in their handling of delicate things.<br />I didn’t jump to publicly post our experience but due to them not responding to our complaints I wanted to warn"
"Bad experience with Aucklandwidemovers.<br />Sent truck that was not big enough so needed 2 trucks in the end.<br />Guys were pleasant but slowish.<br />Took 9 hours to do move that should have taken 4, compared to previous move. Distance 5 km between houses.<br />Ended up needing second truck with more guys who mucked around.<br />Held me to ransom after a gruelling move by making me pay before unloading last of furniture. <br />Very unpleasant and inflated hidden costs.<br />Dented fridge which I saw after 7 day"
"Most appalling experience with them. Charged 9 hours to move 750meters to storage unit (10 cu.m) in Ponsonby from a single level house (everything packed) with the truck backed up to front door. They were so slow - didn't even take their puffer jackets off!! Insisted on payment before leaving unit. Unfortunately we weren't there so didn't see they had dropped a marble table ($5k) and didn't tell us. They said it was at our risk which I understood but not when they were careless - if it was too"
Detailed reviews
I paid a $115 deposit and waited for the boxes at a certain time. They never arrived so they said they would be there between 7 and 8 that evening instead, but they weren't. I had to have them asap and they knew that. over the next two days I was told the only one who could sort a refund when I canceled was the manager, but he was always out on a move. I ended up taking time off work because the lunch break I used wasn't long enough for them to get back to me. when they did, the manager was
?? DO NOT USE THIS COMPANY. We moved house in December 2025 and used these guys to pack and move us in Auckland. They completely ruined multiple items of furniture (lounge suites, dining tables, spa exterior and art work). The movers were not big enough to<br />Move furniture safely, they had inadequate protection in their truck and were reckless in their handling of delicate things.<br />I didn’t jump to publicly post our experience but due to them not responding to our complaints I wanted to warn
Bad experience with Aucklandwidemovers.<br />Sent truck that was not big enough so needed 2 trucks in the end.<br />Guys were pleasant but slowish.<br />Took 9 hours to do move that should have taken 4, compared to previous move. Distance 5 km between houses.<br />Ended up needing second truck with more guys who mucked around.<br />Held me to ransom after a gruelling move by making me pay before unloading last of furniture. <br />Very unpleasant and inflated hidden costs.<br />Dented fridge which I saw after 7 day
Quoted $115 per hour but didn't say exc GST.<br />Turned up early so I wasn't fully prepped but got on with it anyway. Two guys who spent a lot of time umming and ahhing about how to do things and how to stack the truck. It took 8 hours - which is about double the time it has ever taken before with all the same house stuff. Then they added on extras for appliances and taking stuff up or down stairs!! THEN - an extra 2 hours for travel time from Papatoetoe...not sure how it takes an hour to get from
We recently used Auckland Wide Movers and were overcharged, pressured to sign a contract and furniture messed up. We were told that the movers would be at the first property between 2-3PM. The movers arrived 30mins late at 3.30pm with limited communication and no apology for the hold up with zero care for how busy our day was. They spoke minimal English making the afternoon very difficult and hard to understand eachother.</p><p>The quote that we initially received was $115/hr plus GST, a minimum
Most appalling experience with them. Charged 9 hours to move 750meters to storage unit (10 cu.m) in Ponsonby from a single level house (everything packed) with the truck backed up to front door. They were so slow - didn't even take their puffer jackets off!! Insisted on payment before leaving unit. Unfortunately we weren't there so didn't see they had dropped a marble table ($5k) and didn't tell us. They said it was at our risk which I understood but not when they were careless - if it was too
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