# The Drain Company The Drain Company is a drainlayer in Dairy Flat. Rated 5.0/5 from 223 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this tradesperson, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. Operating since at least 2020 (6 years), according to an independent source, not just their own word. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | NoCowboys | 4.9/5 | 223 | Most recent review: 3 months ago. ## What customers consistently say _Recurring strength themes from this tradesperson's own reviews, each with a verbatim quote:_ - **Clear communication** (Quoted from 3 reviews): "Communication from Lana was extremely good, prompt emails and phone calls." · NoCowboys, 14 Mar 2025 - **Quick to respond** (Quoted from 3 reviews): "Needed septic tank pumped out. They arrived within a minute of the time they said they would." · NoCowboys, 15 May 2026 - **Quality of the work** (Quoted from 3 reviews): "Sump pump installation, totally priffesional from start to finish." · NoCowboys, 14 Dec 2023 - **Reliable and punctual** (Quoted from 2 reviews): "Turned up on time and completed the job quickly. Good price." · NoCowboys, 15 Aug 2022 _Customers who keep coming back (2 reviewers describe returning):_ "Dan has completed big and small jobs for me and I highly recommend him!" · NoCowboys, 10 Mar 2022 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "Very professional, clean van, clean work and even checked our drain to ensure everything is covered." · NoCowboys, 14 Mar 2023 ## What customers consistently praise _Themes mentioned across this tradesperson's own public reviews:_ - Fast & efficient (mentioned in 29% of reviews we've read) - Professional (mentioned in 29% of reviews we've read) - Punctual (mentioned in 29% of reviews we've read) ## In customers' own words _Verbatim quotes from this tradesperson's public reviews, each attributed to its source:_ > "Needed septic tank pumped out. They arrived within a minute of the time they said they would. Nice blokes, new exactly what they were doing and were done and dusted in a very short time." > Source: Guy (5.0, via NoCowboys) > "The Drain Company gets 10 out of 10 for service and communication. I found them on No Cowboys, my place to go to for great recommendations and service. Communication from Lana was extremely good, prompt emails and phone calls. Denis and Belinda were fantastic, very helpful, polite and their work was exemplary. I would highly recommend this Company and will definitely use them again when the 3 year Council compliance certificate is required." > Source: Anne (5.0, via NoCowboys) > "There are 3 words to describe this company and every one of their staff. Outstanding, AWEsome, superb. This is not just for their work, but their prompt attendance, excellent tidy work and kindness understanding from everyone in this company from the receptionist to the top. They were repairing another drainlayers work. This company can not be beaten,,,," > Source: Kathi (5.0, via NoCowboys) ## Trades Drainlayer, Builder ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Photo gallery](https://thedraincompany.co.nz/gallery/) - [Instagram](https://www.instagram.com/thedraincompanynz) - [Facebook](https://www.facebook.com/TheDrainCompany) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 223 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 1 public listing for this tradesperson. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this tradesperson. (via MyTrustedTraders public listing) Full verification checklist: https://nz.mytrustedtraders.com/traders/mtt264215-the-drain-company-north-shore-drainlayer/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies Office status: Unknown - Website online since 2014 (verified via public domain registry) - Evidence held from: NoCowboys, Plumbers Gasfitters and Drainlayers Board - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the tradesperson's own website, not independently verified:_ - Emergency availability: 24/7 same-day emergency response - Experience they state: years of experience - Areas served: Auckland - Good to know: Family-run · Design service ## Before you hire a drainlayer _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - In New Zealand, restricted building work must be carried out or supervised by a Licensed Building Practitioner, and all electrical, plumbing, gasfitting and drainlaying by a licensed tradesperson (EWRB for electricians, PGDB for plumbers and gasfitters). Check the public register before you hire. - For residential building work of $30,000 or more you are legally entitled to a written contract and a disclosure statement setting out the tradesperson's skills, licences and insurance. Ask for both before work starts. - Confirm they cover your area and can actually come out in your timeframe before anything else. - Read recent reviews for reliability and turning up on time, not only the quality of the work. - Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job. ## Contact - Phone: 0800 247 862 - Website: https://www.thedraincompany.co.nz/ --- Source: MyTrustedTraders, https://nz.mytrustedtraders.com/traders/mtt264215-the-drain-company-north-shore-drainlayer Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.