# Paul James Ian McCallum Paul James Ian McCallum is a plumber in Henderson. Rated 5.0/5 from 127 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this tradesperson, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. Operating since at least 2020 (6 years), according to an independent source, not just their own word. 3 reviews in the last 12 months. ## About Paul James Ian McCallum is a PGDB public-register plumber record for the Henderson declared Auckland row. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | NoCowboys | 5.0/5 | 127 | Rated 5.0, above the local average for plumbers in Henderson. Across 7 plumbers in Henderson, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally. Most recent review: 3 months ago. ## What customers consistently say _Recurring strength themes from this tradesperson's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "He was punctual, friendly and really professional" · NoCowboys, 11 Sept 2025 - **Clear communication** (Quoted from 3 reviews): "Very reliable, great communication, highly recommend, Thankyou Paul" · NoCowboys, 18 May 2025 _Customers who keep coming back (5 reviewers describe returning):_ "This is the second time we have used Allpoints and we would highly recommend." · NoCowboys, 12 May 2021 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "He's extremely well knowledgeable and left the site very tidy after the installation was completed." · NoCowboys, 23 May 2025 ## What customers consistently praise _Themes mentioned across this tradesperson's own public reviews:_ - Professional (mentioned in 31% of reviews we've read) ## In customers' own words _Verbatim quotes from this tradesperson's public reviews, each attributed to its source:_ > "Outstanding service and workmanship. Nothing was too much trouble. Paul was a good person and would Definitely recommend him and use him again." > Source: Lyndon (5.0, via NoCowboys) > "upgraded cylinder to a mains pressure system and moved to a better location. Neat and tidy job, huge difference to the water pressure. Very happy with all of the work and communication." > Source: Ian (5.0, via NoCowboys) > "The service from Hot Water Plumbing Ltd was awesome. Paul squeezed in our job at really short notice which was super helpful. He was punctual, friendly and really professional, offering options with pros and cons for both, so that we could make an informed decision. We would definitely use his services again and whole heartedly recommend him." > Source: Jason (5.0, via NoCowboys) ## Trades Plumber, Builder ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 127 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this tradesperson. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status active. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this tradesperson. (via MyTrustedTraders public listing) Full verification checklist: https://nz.mytrustedtraders.com/traders/mtt261415-paul-mccallum-henderson-pgdb/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - Companies Office status: Active - Website online since 2023 (verified via public domain registry) - Evidence held from: NoCowboys, Plumbers, Gasfitters and Drainlayers Board, PGDB - Check dates vary by source. Where we hold a date, the check shows it. ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - In New Zealand, restricted building work must be carried out or supervised by a Licensed Building Practitioner, and all electrical, plumbing, gasfitting and drainlaying by a licensed tradesperson (EWRB for electricians, PGDB for plumbers and gasfitters). Check the public register before you hire. - For residential building work of $30,000 or more you are legally entitled to a written contract and a disclosure statement setting out the tradesperson's skills, licences and insurance. Ask for both before work starts. ## Contact - Phone: 021 887 664 - Website: http://hotwaterplumbing.co.nz --- Source: MyTrustedTraders, https://nz.mytrustedtraders.com/traders/mtt261415-paul-mccallum-henderson-pgdb Real public evidence only: every figure traces to a named source, with evidence held from 3 named public sources. If a source does not carry a field, it is not shown.